Adombiz Digital Pvt. Ltd. – Refund Policy

At Adombiz Digital Pvt. Ltd., we are committed to ensuring customer satisfaction with every online course purchase. We understand that circumstances may arise where you might need to request a refund. Therefore, we have established the following refund policy to address such situations:

1. Refund Eligibility:
– Refunds are only applicable within [number of days, e.g., 30 days] from the date of purchase.
– To be eligible for a refund, the course must not have been completed, and you must provide a valid reason for your refund request.

2. Non-Refundable Items:
– Courses that have been fully completed or partially completed beyond a certain point (e.g., 50% completion) are not eligible for refunds.
– Any promotional or discounted courses purchased during a sale are considered final and are non-refundable.

3. Refund Process:
– To request a refund, please contact our customer support team at [customer support email or phone number].
– Provide your order details, including the course name and purchase date, along with a brief explanation of why you are requesting a refund.
– Our team will review your request and respond to you within [number of business days, e.g., 3 business days] regarding the status of your refund.

4. Refund Method:
– Approved refunds will be processed using the original method of payment. Please allow [number of days, e.g., 5-7 business days] for the refund to reflect in your account.

5. Course Access:
– Upon approval of a refund, your access to the course content will be revoked.

6. Policy Amendments:
– Adombiz Digital Pvt. Ltd. reserves the right to amend or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

7. Contact Us:
– If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us at [customer support email or phone number].

By making a purchase on our platform, you acknowledge and agree to abide by the terms outlined in this refund policy. Your satisfaction is important to us, and we strive to ensure a fair and transparent process for all refund requests.

Thank you for choosing Adombiz Digital Pvt. Ltd. for your e-learning needs.

[Company Name]
Adombiz Digital Pvt. Ltd.
[Contact Information]

support@adombizdigital.com